The most relevant mobile app survey questions;
Sure, there is. You just need to be alert to user feedback to spot bugs early on, act on customers’ complaints, and redesign your mobile app to meet their needs. In short: your app needs to be user-centered. The best way to achieve it is to set up mobile app surveys.
The best survey tools, such as Survicate, will let you run targeted surveys. They can appear in particular parts of the app or only to a specific group of users. This way, you’ll quickly discover which parts of your apps need fixing.
User input will let you create a product roadmap and prioritize tasks based on data not guesswork.
Don’t be afraid to ask your users what feature they’d like to see in your application. You can do that by adding open-ended questions to your surveys to collect qualitative feedback.
For even deeper customer journey insights, combine qualitative data from your survey with quantitative data from your product analytics tools. For example, if you notice your users often abandon your app after using a specific feature, trigger a survey at that touchpoint and ask your customers what exactly made them leave and how you could improve for them.
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Okay, everyone know that no one is really interested in “helping” the company to be better — matter of fact, no one give a sh*t. People are busy and are getting bombarded with a lot of notifications and emails. So, it is important to play this nicely and gently.
People called this a “post-event-survey”. Here is an example, let’s say.. today you have received a 27" monitor or backpack from Amazon you bought while ago. You are happy, excited to use it and the smile is still on your face. Chances are this is the moment it’s most likely for you to take the survey.